WAppBot Cloud

An enterprise-grade communications platform that transforms WhatsApp Business conversations with powerful workflow automation and advanced domain-aware AI capabilities. WappBot Cloud provides a complete ecosystem for managing customer conversations across multiple business accounts with intelligent routing, automated responses, and human agent escalation when needed.

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WhatsApp Integration Layer
  • Meta Cloud API Connection PHP proxy endpoints for auth & formatting
  • Webhook Management Verify challenges & parse events
  • Message Processing Pipeline Parse, categorize & route
Integration Benefits
  • Simple Setup Quick integration with existing systems
  • Security First Enterprise-grade encryption & auth
  • Scalable Architecture Handles millions of messages daily
Domain-Specific AI System
  • Adaptive RAG Architecture Pull domain knowledge on-demand
  • LLM Integration OpenAI GPT (and others)
  • Multi-stage Processing Separate NLU & workflow calls
  • Token Usage Tracking Monitor cost & performance
AI Capabilities
  • Contextual Understanding Understands intent beyond keywords
  • Custom Knowledge Base Train on your specific business data
  • Multilingual Support Communicate in 30+ languages
Workflow Management Framework
  • Structured Request Handling Route by intent & content
  • Multi-channel Support Email, portals & webhooks
  • Token-based Security JWT-style access control
  • Response Tracking Statuses & reference IDs
Workflow Advantages
  • Business Process Automation Streamline repetitive tasks
  • Seamless Integrations Connect with your existing tools
  • Real-time Analytics Track performance metrics

Explore WAppBot Features

Multi-Account WhatsApp Management

Centralize all Business Accounts with role-based access and a unified inbox.

AI-Powered Workflow Automation

Semantic understanding with Adaptive RAG selection for context-aware workflows.

Document-Trained AI Assistant

Upload your business PDFs to train, chunk, and power semantic search for accurate responses.

Workflow Router Architecture

Routes to agents, email, webhooks, WhatsApp, and portals; tracks status with analytics.

Enterprise Integrations

CRM via webhooks, email alerts, WebSocket real-time updates, and URL callbacks.

1
Sign Up & Login

Create an account and link your Facebook Business Manager.

2
Design Workflows

Use the Workflows tab to build button-driven flows.

3
Train AI Assistant

Upload documents under Knowledge Base to teach domain context.

4
Monitor Activity

View live conversations and analytics in Dashboard.

5
Connect WABA

Register or migrate your numbers.

6
Create and Edit Templates

Register or migrate your numbers.

7
Create Interactive Messages

Send messages using interactive buttons, interactive lists and templates.

8
Start New Conversations

View live conversations and analytics in Dashboard.

9
Manage Campaigns

Send messages to large audiences and manage the engagements.

10
Manage Workflows

View and manage the progress of workflows by viewing the full message thread associated with a workflow.

Bring Your Own Number (BYON)

Maintain brand consistency by using existing business numbers.

Pre-Verified Numbers

Instant deployment in key markets with our ready-to-use inventory.

Dual-Mode Communication

Handle WhatsApp messaging and voice calls through one number with smart routing.

Integrated Voice & Messaging

Route calls to IVR, call center, or front office seamlessly.

Global Coverage & Migration

Access local numbers worldwide and migrate existing WhatsApp numbers without downtime.